First Quarter 2024 results for JetBlue shows loss of $716 million

JetBlue has released details of its first-quarter results in 2024, showing a net loss of $145 million, based on revenues of $2.2 billion.  

"Thanks to our incredible crewmembers and our reinvigorated focus on improving reliability, our operation performed above plan in the first quarter, resulting in revenue and costs coming in better than expectations," said Joanna Geraghty, JetBlue’s chief executive officer. "As we look to the full year, significant elevated capacity in our Latin region, which represents a large portion of JetBlue’s network, will likely continue to pressure revenue and we expect a setback in our expectations for the full year. We have full confidence that continuing to take action on our refocused standalone strategy is the right path forward to ultimately return to profitability again."

"We've begun rolling out the initial components of our refocused plan. In the first quarter, we announced a number of significant network changes, which are designed to free up unprofitable flying and reallocate it to proven leisure markets where JetBlue has historically won" said Marty St. George, JetBlue’s president. "Demand remained healthy in peak periods, and in particular, we saw encouraging performance from our domestic and transatlantic flying, as well as continued outsized demand for our premium seating options."

First Quarter 2024 Financial Results

Net loss for the first quarter of 2024 under Generally Accepted Accounting Principles ("GAAP") of $716 million or $2.11 loss per share. Excluding special items, adjusted net loss for the first quarter of 2024 of $145 million(1) or $0.43 loss per share.

First quarter of 2024 capacity decreased by 2.7% year-over-year.

Operating revenue of $2.2 billion for the first quarter of 2024, down 5.1% year-over-year.

Operating expense for the first quarter of 2024 increased by 14.0% year-over-year to $2.9 billion.

Operating expense per available seat mile ("CASM") for the first quarter of 2024 increased 17.1% year-over-year.

Operating expense, excluding special items for the first quarter of 2024 decreased 3.7%(1) year-over-year to $2.4 billion.

Operating expense per available seat mile, excluding fuel, other non-airline operating expenses, and special items ("CASM ex-Fuel")(1) for the first quarter of 2024 increased 7.1%(1) year-over-year.

Average fuel price in the first quarter of 2024 of $2.97 per gallon.

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First Quarter 2024 Key Highlights

Blueprint by JetBlue launched.

New York's hometown airline, JetBlue, is introducing what it claims is a personalized inflight experience platform that is designed to offer passengers the chance to customise their travel journey, beginning with new inflight entertainment features.

At-Home Entertainment in the Sky

As JetBlue continues to innovate industry-leading onboard technology, Blueprint by JetBlue brings new seatback touchscreen features that mimic what customers are used to experiencing with their favourite streaming platforms at home. Some of the new functions that customers can look forward to seeing on their seatback screens include:

Watch party: Watch the same film or TV show at the exact same time with up to five other customers on the flight. JetBlue is the first airline to allow up to six customers to watch entertainment content at the same time to enjoy family-style viewing. Play and pause can be controlled on all linked screens, regardless of where each viewer is seated.

Content recommendations: Receive personal recommendations for inflight entertainment based on previous viewing history.

Pick up where you left off: Whether connecting with a layover or flying next month, never miss the end of a film or television show—automatically pick up where you left off from flight to flight.

Saved favorites: Save film and TV show selections to watch on future flights so you can spend less time searching and more time watching.

Saved settings: Accessibility and system settings, such as volume, language, parental controls and close captions preferences can now be saved and carried over from flight to flight.

Content partnerships: First-of-its-kind partnerships such as JetBlue’s exclusive streaming partner, Peacock, provide customers with access to exclusive entertainment and offers.

These new personalization features on JetBlue’s award-winning inflight entertainment system will give customers a bespoke inflight experience, not only throughout their current journey, but extending into subsequent flights when customers opt-in to securely authenticate their profiles on AVANT seatback touchscreens.

JetBlue is making several leadership and organizational changes as it tries to get back to sustained profitability.

JetBlue is continuing on its path to sustained profitability following its failed attempt to take over ailing budget airline Spirit with a series of top-level changes.... 

Daniel Shurz has been named JetBlue’s new head of revenue, network, and enterprise planning. Over the past 20 years Shurz has served as vice president, network planning for Air Canada and senior vice president, commercial for Frontier Airlines, and held strategy and business development roles at both carriers. He will lead JetBlue’s network planning, airline partnerships, sales and revenue management, and enterprise planning teams which are critical elements of the company’s push for profitability and plans to strengthen its network positioning. Daniel will report to JetBlue’s president, Marty St. George.

Dave Clark has been named JetBlue’s new head of finance and strategy, responsible for financial planning and analysis, strategy and business development, as well as investor relations. He joined JetBlue in 2009 and most recently served as JetBlue’s head of revenue and planning. He will report to JetBlue’s chief financial officer, Ursula Hurley.

Shelly Griessel has been promoted to vice president, customer support. She joined JetBlue in 2022 and since then has served as managing director, customer support, responsible for JetBlue’s omnichannel management of all customer contacts. She will continue to report to Jayne O’Brien, JetBlue’s head of marketing and customer support.

Mario surprises travellers in JetBlue terminal 5 at John F. Kennedy Airport

Nintendo of America and JetBlue are bringing smiles to travellers of all ages with the engaging “Nintendo Switch On the Go” pop-up, located at New York’s John F. Kennedy International Airport in JetBlue Terminal 5, now through April 20.

On April 7, families and fans were given the chance to play some of the latest Nintendo Switch games, hang out in the pop-up, recharge their devices and may even get a photo with Mario himself!

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JetBlue launches Bost - Paris transatlantic service

JetBlue has expanded its transatlantic offering with a new service between Boston and Paris.  Flights will operate daily on JetBlue’s Airbus A321 Long Range (LR) aircraft with 24 redesigned Mint Suite seats, 114 core seats and the sleek and spacious Airspace cabin interior. The A321 - offering the range of a wide-body but with the economics of a single-aisle aircraft- allows JetBlue to effectively disrupt the transatlantic market with the airline’s award-winning service and low fares. In addition to Paris, JetBlue offers daily service to London, Amsterdam, and most recently initiated seasonal service to Dublin from Boston.

“The response to our New York-Paris flight has been overwhelming and we’ve been looking forward to adding a daily flight from Boston as well,” said Dave Clark, head of revenue and planning, JetBlue. “Boston customers have not had a lot of choices when flying to Paris, so we are more than happy to step in with affordable fares and an incredible onboard experience to shake things up and finally bring some real competition into this market.”

“JetBlue has been a great partner to Logan for many years and we are excited that they are launching Boston - Paris,” said Massport’s Interim CEO and Director of Aviation Ed Freni. “This new flight gives our passengers even more choice to visit Europe and all the sights across the Atlantic.”

In addition, JetBlue plans to add a second daily flight from New York’s JFK to Paris starting on June 20th.

JetBlue set to axe many flights

New York's hometown airline is seeking to cut costs and return to profitability after ending its very costly attempt to buy out budget carrier Spirit, by axing a number of flights.

TPG reports that internal communications have been issued which detail a number of routes being stopped in the next few months, including eight from Los Angeles. Among those flights being axed are ones to Miami, Reno, Seattle, Las Vegas, Cancun and Puerto Vallarta.  

The carrier will also end all services from Kansas City from the second week in June and also pull out of international routes to the cities of Bogota, Quito and Lima.  

Florida will also be hit as the schedule will reduce dramatically over the next few months as the airline tries to focus on high-performing routes. 

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Daily nonstop seasonal service from New York and Boston to Dublin

U.S. carrier JetBlue has expanded its transatlantic offerings today with new, nonstop flights taking off from New York and Boston today heading to Dublin. 

The daily summer-seasonal service from New York’s John F. Kennedy International Airport and Boston Logan International Airport to Dublin Airport will operate until 30th September with Airbus A321neo aircraft.

The transatlantic service features JetBlue's Mint premium experience which has fully lie-flat private suites with a sliding door and a custom-designed seat cushion from Tuft & Needle. Passengers will be given the newly launched Mint amenity kits, tucked into a stylish and reusable foldable backpack designed by Caraa, the new amenity kits contain popular wellness products from New York-based brands Dr. Denis Gross and Plus Ultra, in addition to Tuft & Needle sleep amenities. Mint customers enjoy delicious, restaurant-style small plates curated by Delicious Hospitality Group’s (DHG) popular New York City restaurants Legacy Records, Charlie Bird and Pasquale Jones. Their inventive culinary style and hospitality expertise brings the best inflight dining experience to Mint tray tables.

Core customers enjoy a boutique-style experience no matter where they sit with the most legroom in coach(a) as well as innovative, fresh meals crafted specifically for the A321neo with Mint aircraft. JetBlue worked with NYC-based culinary partner DIG to design an innovative and high-quality menu that more closely aligns with the beloved culinary experience on JetBlue’s A321 Long Range transatlantic routes. Upon launch, options for core customers will include crepes with smoked turkey, brie and caramelized onion jam; herb and cheese frittata; pesto pasta salad with grilled chicken; and sesame noodles with ginger garlic tofu, carrots and daikon.

All customers stay connected throughout the flight with fast, free and unlimited high-speed Fly-Fi(b) and have access to a wide selection of entertainment, including exclusive content from Peacock. To honour the new destination, JetBlue’s seatback screens will also offer a curated catalogue of Irish entertainment, including films such as Belfast, Once and Brooklyn, and specially-curated audio stories about Ireland from travel storytelling platform Autio. All customers are able to enjoy a multi-screen experience onboard – just like they do at home.

JetBlue and Spirit give up on merger deal

JetBlue pulls out of Spirit Airlines takeover deal as it seeks to return to profitability.

The hometown airline of New York has decided to pull out of the takeover or merger as they preferred to call it, of the budget airline Spirit both carriers confirmed today. 

Pulling out of the deal is costing JetBlue a compensation payment of $69 million, in addition to the $480 million the company has already spent on the project which would have made a big impact on the American aviation industry. 

The two airlines have mutually agreed to terminate the $3.8bn deal as the required closing conditions, including receiving necessary legal and regulatory approvals, were unlikely to be met by the merger agreement’s outside date of July 24, 2024.Joanna Geraghty, chief executive officer of JetBlue said:  “We believed this merger was worth pursuing because it would have unleashed a national low-fare, high-value competitor to the Big Four airlines. We are proud of the work we did with Spirit to lay out a vision to challenge the status quo, but given the hurdles to closing that remain, we decided together that both airlines’ interests are better served by moving forward independently. We wish the very best going forward to the entire Spirit team.”

Following the deal being blocked by a US judge in January on anti-competition concerns, there seemed no way forward for the deal. In a recent shareholders call, the focus for JetBlue was to return to sustained profitability, drive up shareholder value and concentrate on its core strengths.  Geraghty added “We have already begun to advance our plan to restore profitability. We look forward to sharing more on our progress in the coming months.”  The airline plans to cement its network relevance in its home markets as well as enhance its products and services.  

Ted Christie, Spirit's President and Chief Executive Officer said: "After discussing our options with our advisors and JetBlue, we concluded that current regulatory obstacles will not permit us to close this transaction in a timely fashion under the merger agreement," 

"We are disappointed we cannot move forward with a deal that would save hundreds of millions for consumers and create a real challenger to the dominant "Big 4" U.S. airlines. However, we remain confident in our future as a successful independent airline. We wish the JetBlue team well."  

JetBlue and Empire State Development unveiled the newly rebranded Skywalk at John F. Kennedy International Airport (JFK) Terminal 5 in New York

New York's self-titled 'hometown' airline JetBlue and Empire State Development marked a significant milestone yesterday as they unveiled the newly rebranded Skywalk at John F. Kennedy International Airport (JFK) Terminal 5 in New York. 

The Skywalk serves as a crucial link within Terminal 5, seamlessly connecting millions of travelers to and from parking garages, AirTrain services, and the broader NYC-metro area to the heart of JetBlue’s operations at JFK. The redesign and installation of the updated Skywalk were generously funded by Empire State Development, further underscoring the state’s commitment to enhancing travel experiences in partnership with JetBlue. The revitalized Skywalk, from its design to production and installation, was a collaborative effort involving the teams at Prophet and Jack Morton.

JetBlue takes pride in its role as New York’s Hometown Airline and celebrates the success of this partnership alongside Empire State Development and The Port Authority of New York and New Jersey. The new Skywalk branding incorporates innovative panels designed to enhance visual appeal while showcasing JetBlue’s distinctive and dynamic visual identity. In addition to serving as a functional pathway, the branding offers travel tips and destination insights, encouraging JetBlue customers to explore the diverse offerings of New York State. This commitment to New York is evident throughout the redesigned branding, reflecting JetBlue’s dedication not only to facilitating seamless travel but also to fostering a sense of pride in the state among its customers.

JetBlue lines up two new independent directors...

JetBlue has announced that it has entered into an agreement with Icahn Enterprises L.P., a major shareholder of JetBlue, under which Jesse Lynn, general counsel of Icahn Enterprises, and Steven Miller, portfolio manager of Icahn Capital, will join the airline’s board of directors. Lynn and Miller will serve as non-voting observers to the board through JetBlue’s annual meeting of stockholders this spring, after which time they will join the board as full voting members.

Peter Boneparth, chair of the JetBlue board, said, “We are pleased to have reached this agreement with Icahn Enterprises. Our board and leadership team are focusing our full attention on taking aggressive action to return to profitability and strengthen JetBlue’s foundation for the future. We welcome Jesse and Steven to the board. With their experience on public company boards, often when navigating key inflection points, they will add useful insights as we set JetBlue on a path back to long-term sustainable growth and shareholder value creation.”

Marty St. George Named President of JetBlue

JetBlue has confirmed the appointment of Marty St. George as the company’s next president, effective February 26, 2024. He will report to Joanna Geraghty, JetBlue’s current president and incoming chief executive officer.

Since 2020, St. George has served as chief commercial officer at LATAM Airlines Group, Latin America’s largest airline holding company, in Santiago, Chile. Prior to joining LATAM, he operated an airline strategy consulting practice, where he served airline and travel industry clients, including a role as interim Chief Commercial Officer at Norwegian Air Shuttle ASA. He previously served as a member of JetBlue’s leadership team from 2006-2019.

Over the span of 13 years with JetBlue – beginning as vice president, planning, later senior vice president marketing and commercial, and ultimately executive vice president and chief commercial officer – St. George was a key architect of the carrier’s focus city strategy, led its successful entry into airline partnerships, and oversaw its distinctive brand and innovative product strategy. Prior to JetBlue, he held marketing and network planning leadership roles over nearly two decades at United and US Airways.

In his new role as president, St. George will lead JetBlue’s commercial functions – including marketing, loyalty, network planning, airline partnerships, sales and revenue management – along with customer support, enterprise and operational planning, and corporate communications. He’ll also have oversight of JetBlue Travel Products (JTP), an important growth area for the company, which will continue to be led day-to-day by its president, Andres Barry.

JetBlue names Warren Christie as Chief Operating Officer

President & COO Joanna Geraghty Transitions to CEO, Effective February 12, 2024

JetBlue announced the promotion of Warren Christie to chief operating officer effective February 12, 2024, concurrent with the previously announced transition of current president and chief operating officer Joanna Geraghty to the role of chief executive officer. Christie will report to Geraghty.

“I’m thrilled that my first leadership appointment is to promote Warren into the role of chief operating officer, where he will help lead our teams in our effort to improve reliability and restore profitability in our airline,” said Geraghty. “With 35 years of aviation experience – 21 of those at JetBlue – he is well positioned to help us tackle the unique challenges we face while continuing to lead with safety as a core element of our culture.”

Christie currently serves as head of safety, security, fleet operations, airports and JetBlue University. In his newly expanded role, Christie will lead the airline’s day-to-day operational performance assuming responsibility for the airline’s safe and reliable operations, overseeing JetBlue’s airports, flight ops, inflight experience, safety, security, system operations, and technical operations functions, as well as JetBlue University’s training academy.

Christie said: “JetBlue has a beloved brand and culture, and to keep customers coming back we must run a reliable operation and deliver on JetBlue’s award-winning service consistently. I will work to ensure our frontline crewmembers have the right systems, resources, and tools to support their continued success.”

Christie has a robust aviation career spanning 30+ years. After graduating from the University of Notre Dame in 1988, he was commissioned as an Officer in the United States Navy where he piloted the F/A-18 Hornet. He served as a Naval Aviator and instructed at the Navy Fighter Weapons School (TOPGUN) where he led staff and student training and was responsible for the design of the graduate level strike-fighter tactics training curriculum.

Christie joined JetBlue in 2003 holding a variety of roles of increasing responsibility, including vice president, operations planning and training; vice president, JetBlue University; senior vice president, safety, security, and air operations; senior vice president, regulatory and training; and senior vice president, safety, security, fleet operations, airports and JetBlue University.

Joanna Geraghty to be next CEO of JetBlue

JetBlue Airways has announced that Joanna Geraghty, currently the company’s president and chief operating officer, will succeed Robin Hayes as chief executive officer, effective February 12, 2024. Hayes will continue to serve on the company’s Board of Directors until that time, at which point Geraghty will join the Board. Hayes will serve as a strategic advisor to the company over the coming months.

Hayes said: “It’s bittersweet to retire from this airline I love, but I will always feel a part of the JetBlue team and be rooting for its continued success. For nearly 35 years – both at British Airways and here at JetBlue – I’ve loved working in this industry. However, the extraordinary challenges and pressure of this job have taken their toll, and on the advice of my doctor and after talking to my wife, it’s time I put more focus on my health and well-being. I am deeply grateful for these many exciting years and I feel very lucky to have worked at an airline with a brand, culture, and team that are simply unlike any other in the world.

“It has been a privilege to lead JetBlue for the past nine years, and I am proud of all we have accomplished. With a rigorous succession plan in place, the board and I are confident that Joanna is more than ready given her critical role in running JetBlue’s day-to-day business and positioning the airline for success. She guided the operation through the most turbulent time in airline history, has overseen the development and execution of new commercial initiatives, and has tirelessly worked to make JetBlue a better place for our crewmembers and customers. She has been actively engaged in our integration planning with respect to our proposed Spirit transaction. In addition, Joanna and the team have developed a strong plan for JetBlue as we work to return to profitability. For all these reasons, I know the airline is well equipped to continue driving progress and I can pass the baton with confidence knowing she is the right leader at the right time for our airline.”

Peter Boneparth, chair of JetBlue’s Board, said, “On behalf of the entire Board, I want to congratulate Joanna and thank Robin for his contributions and outstanding leadership. Robin guided the airline through significant change and innovation, caring for the unique JetBlue culture while also instilling a value creation mindset across the organization and positioning us for sustainable future growth. We especially appreciate Robin’s willingness to continue to extend his tenure through the unprecedented challenges of the COVID crisis, and then again as we pursued our plan for the transformational Spirit acquisition.

JetBlue announces President & COO Joanna Geraghty to succeed Robin Hayes, as CEO effective February 12, 2024

JetBlue Airways has announced that Joanna Geraghty, currently the company’s president and chief operating officer, will succeed Robin Hayes as chief executive officer, effective February 12, 2024. Hayes will continue to serve on the company’s Board of Directors until that time, at which point Geraghty will join the Board. Hayes will serve as a strategic advisor to the company over the coming months.

Hayes said: “It’s bittersweet to retire from this airline I love, but I will always feel a part of the JetBlue team and be rooting for its continued success. For nearly 35 years – both at British Airways and here at JetBlue – I’ve loved working in this industry. However, the extraordinary challenges and pressure of this job have taken their toll, and on the advice of my doctor and after talking to my wife, it’s time I put more focus on my health and well-being. I am deeply grateful for these many exciting years and I feel very lucky to have worked at an airline with a brand, culture, and team that are simply unlike any other in the world.

“It has been a privilege to lead JetBlue for the past nine years, and I am proud of all we have accomplished. With a rigorous succession plan in place, the board and I are confident that Joanna is more than ready given her critical role in running JetBlue’s day-to-day business and positioning the airline for success. She guided the operation through the most turbulent time in airline history, has overseen the development and execution of new commercial initiatives, and has tirelessly worked to make JetBlue a better place for our crewmembers and customers. She has been actively engaged in our integration planning with respect to our proposed Spirit transaction. In addition, Joanna and the team have developed a strong plan for JetBlue as we work to return to profitability. For all these reasons, I know the airline is well equipped to continue driving progress and I can pass the baton with confidence knowing she is the right leader at the right time for our airline.”

Peter Boneparth, chair of JetBlue’s Board, said, “On behalf of the entire Board, I want to congratulate Joanna and thank Robin for his contributions and outstanding leadership. Robin guided the airline through significant change and innovation, caring for the unique JetBlue culture while also instilling a value creation mindset across the organization and positioning us for sustainable future growth. We especially appreciate Robin’s willingness to continue to extend his tenure through the unprecedented challenges of the COVID crisis, and then again as we pursued our plan for the transformational Spirit acquisition.

JetBlue starts Fort Lauderdale-Hollywood International Airport - Tallahassee International Airport service

JetBlue has started a new direct service between Fort Lauderdale-Hollywood International Airport and Tallahassee International Airport, using its Airbus A320 aircraft.  

This new route further enhances the carrier's expanding reach from Fort Lauderdale. JetBlue currently offers service in its focus cities of Fort Lauderdale and Orlando, as well as in Miami, West Palm Beach, Key West, Jacksonville, Fort Myers, Sarasota/Bradenton and Tampa. Within the state, JetBlue currently offers flights from Fort Lauderdale to Jacksonville. With Tallahassee, JetBlue will now serve over 40 destinations from Fort Lauderdale.

“We are thrilled to introduce much-needed competition and relief to a route that has suffered from high fares for decades,” said Robert Land, head of government affairs, associate general counsel, JetBlue. “This new route further demonstrates our commitment to the Sunshine State and to providing low fares, great service and connectivity to customers in Fort Lauderdale, Tallahassee and beyond.”

United States Representative, Debbie Wasserman Schultz welcomed the launch:  "I am very pleased to see additional commercial options for Floridians to travel between South Florida and our state capital. I hope this is only the beginning of connecting all parts of our state to Florida’s critical seat of government and the rest of the region through the heart of South Florida here at FLL.”

 Mark Gale, FLL CEO/Director of Aviation said:  "We celebrate JetBlue's launch of nonstop jet service from Fort Lauderdale to Tallahassee as frequent fliers on this route have long desired more flight options for travel between these two Florida destinations. This is a great way to start 2024, and we look forward to continued collaboration with JetBlue as it eyes additional growth at FLL for the future."

Connecting South Florida to the State Capital

Convenient travel to Tallahassee is essential, given its critical role as the Florida state capital and as home to major universities; however, its distance from South Florida puts it just too far to easily drive. JetBlue’s daily service offers those travelling back and forth for business or education an affordable and comfortable option, while also creating opportunities for both leisure and business customers travelling from Tallahassee to connect in Fort Lauderdale to other JetBlue destinations.

“I am beyond elated that Broward residents have another option to travel to our State Capital without having to start in another county or travel to another state before getting there,” stated Florida State Representative, Chip LaMarca. “Those of us who represent the people of Broward can now get to Tallahassee on JetBlue at a reasonable cost, without contemplating a seven-hour drive.”

Tallahassee International Airport, owned and operated by the City of Tallahassee, is committed to delivering an exceptional way to fly with a fast, friendly and convenient travel experience. Focused investments by the City have grown Tallahassee International Airport into one of the largest economic drivers in the North Florida region. With the addition of new air service and major infrastructure projects underway, including the International Processing Facility, TLH is on track to serve one million passengers in 2024.

“I’m thrilled to celebrate the beginning of JetBlue’s direct, daily service between Florida’s capital city and Fort Lauderdale. We look forward to extending a warm welcome to passengers who enjoy this new air service option at Tallahassee International Airport,” said City of Tallahassee Mayor John Dailey. “Intra-state travel is a driver for our economy and our airport’s partnership with JetBlue provides a convenient connection to and from South Florida that will benefit residents and visitors alike.”

JetBlue Foundation celebrates 10 years of enhancing access and inspiring careers in aviation

JetBlue is proud to celebrate the JetBlue Foundation’s successful decade of inspiring humanity beyond air travel. For the last 10 years, the JetBlue Foundation has continued the airline’s efforts to place aviation top-of-mind as a career choice for students by igniting youth interest throughout JetBlue’s network to explore careers in aviation. The Foundation’s mission centers on providing underrepresented youth, such as those in gender and racial minority groups, with Science, Technology, Engineering and Mathematics (STEM) resources to help the next generation of aviators soar in the boardrooms and hangars of the future.

The JetBlue Foundation is the first and only airline nonprofit dedicated solely to championing diversity in STEM and aviation education, fostering accessible career pathways for the next generation in aviation. Since 2013, the JetBlue Foundation has built lasting relationships with more than 100 STEM- and aviation-focused programs across 16 states plus Puerto Rico, the U.S. Virgin Islands, Dominican Republic, Barbados, Ecuador and the United Kingdom. Along with mentorships and program support, the JetBlue Foundation has provided over $2.9 million in grants and in-kind support to help these organizations soar, in turn impacting over 40,000 children along the journey.

JetBlue to fly from New York to Tulum

JetBlue announced it will serve Tulum, its fourth destination in Mexico. JetBlue’s flights to Tulum are on sale starting today. Daily nonstop service from New York’s John F. Kennedy International Airport (JFK) to Felipe Carrillo Puerto Tulum International Airport (TQO) will begin June 13, 2024(a). Nestled on the Caribbean coast in the Riviera Maya, Tulum is known for its serene beaches, eco-conscious living, and rich Mayan history. This will be JetBlue’s fourth destination in Mexico, where it currently serves Cancun, Puerto Vallarta and Los Cabos.

“With picturesque beaches and vibrant cultural heritage, Tulum has proven to be a destination in demand by seamlessly blending ancient and modern, in a country that continues to lead with world-class hospitality,” said David Jehn, vice president, network planning and airline partnerships, JetBlue. “With the new international airport in Tulum, we are able to bring our customers where they want to go, arriving and departing in a brand new, modern, and convenient airport facility while offering the great service and low fares JetBlue is known for.”

Tulum, located southwest of Playa del Carmen and Cancun, has become a top choice for those looking to enjoy an escape with health-centric resorts and retreats, captivating archaeological ruins, and natural wonders like cenotes (natural sinkholes). From hikes to ancient Mayan temples, guided exploration through lush jungles, or just a relaxing beach day, Tulum provides a gateway for travellers who seek adventure, relaxation, and immersive cultural experiences.

JetBlue will operate the Tulum route using its Airbus A320 aircraft, offering the airline's award-winning service featuring the most legroom in coach(b); fast, free and unlimited broadband Fly-Fi(c); complimentary name-brand snacks and drinks; and seatback entertainment at every seat.

JetBlue in Mexico

JetBlue began serving Mexico with flights from New York’s JFK to Cancun more than 17 years ago, and has since added Cancun service from Boston, Fort Lauderdale, Orlando, Los Angeles, Tampa, Newark and Raleigh. In the past few years, JetBlue expanded with flights to Puerto Vallarta and Los Cabos from New York’s JFK Airport and Los Angeles International Airport (LAX) with connections available throughout JetBlue’s network. With the addition of service to Tulum, JetBlue will become the only airline to serve Tulum with nonstop service from New York's JFK and will offer more than 15 peak daily flights from the United States to popular vacation destinations on both Mexico’s Pacific and Atlantic coasts.

Book Better with JetBlue

To celebrate today’s launch, and for a limited time, travelers can take advantage of special $149 one-way fares (d) for flights between New York-JFK and Tulum available online only on jetblue.com.

Customers who book directly through jetblue.com are guaranteed to find our best and lowest fares, and can enjoy additional benefits including access to all of JetBlue’s fare options, as well as fare sales and promotions, some of which may not be available through other third parties; the ability to earn 2x TrueBlue points and participate in Points Pooling; seamless seat selections and upgrades to Even More® Space; 24/7 direct access to JetBlue’s customer service channels; and more.

Schedule between New York (JFK) and Tulum (TQO)

Daily service starting June 13 *all times local

JFK - TQO Flight #2879	TQO - JFK Flight #2880
7:55 a.m. – 11:15 a.m.	12:45 p.m. – 5:55 p.m.

JetBlue celebrates 10 years of free unlimited fly-fi

JetBlue celebrates its 10-year anniversary of Fly-Fi—the airline’s fast, free and unlimited broadband satellite internet service. With this bold move that made JetBlue the first major U.S. airline to offer free Wi-Fi on every flight, Fly-Fi highlights JetBlue’s commitment to a customer-centric onboard experience with great service at low fares.

While Wi-Fi has now become ubiquitous in public spaces, providing free high-speed connectivity to aircraft travelling 500 mph at 35,000 feet was a unique challenge in 2013. To set a new standard of onboard connectivity, JetBlue worked with satellite internet provider Viasat to integrate the highest speeds offered inflight, making it possible for customers to have the bandwidth to stream video and use multiple devices at once—a radical capability that many airlines are just now integrating into their service. Through product testing and evolution, and the launch of second-generation satellites, JetBlue and Viasat were able to expand high-speed coverage across JetBlue’s network, paving the way for its transatlantic expansion.

“JetBlue has been a disruptor to legacy carriers and a trailblazer in onboard technology since its inception with seatback entertainment at every seat, and we have continued to raise the standard with our unparalleled inflight Wi-Fi,” said Mariya Stoyanova, director of product development, JetBlue. “Recently, we’ve seen other airlines adopt products and services that JetBlue has had onboard for years—legacy carriers realize that when we’re in-market, they can’t offer bare-bones service. We’re pushing the entire U.S. airline industry to provide a better inflight experience for travellers.”

JetBlue names Dawn Southerton, Vice President Controller and Principal Accounting Officer

JetBlue has announced the appointment of Dawn Southerton to vice president, controller and principal accounting officer. Southerton will oversee the company’s accounting, accounts payable, credit card fraud, payroll and tax teams. She will report to Ursula Hurley, JetBlue’s chief financial officer.

Southerton comes to JetBlue from PepsiCo, where she held a number of finance leadership roles over the course of nearly two decades at the company. Most recently, Southerton served as vice president and controller, of Pepsi Beverages Company. Southerton began her career at the public accounting firm KPMG before holding a number of accounting and finance roles with TransCanada Pipeline, Heinz and Neiman Marcus Group.

“Dawn brings extensive financial acumen, a track record of creating positive change for complex, large-scale organizations, and a passion for supporting and developing talent,” said Hurley. “I’m looking forward to working with her and our entire team as we continue to drive the business forward.”

Southerton added, “JetBlue has always stood out to me as both an innovative and purpose-driven company. I’m thrilled to join the team and help support JetBlue’s next phase of growth.”

Southerton is a graduate of the University of Alberta, where she earned a bachelor of commerce degree and is a chartered professional accountant.

JetBlue Flights Take Off to Belize Today

JetBlue Becomes the Only Airline to Offer Nonstop Service from New York’s JFK to Belize City

To Celebrate Launch, Limited $119 One-Way Fares Available Online Only on JetBlue.com

JetBlue today announced it has officially launched service between New York’s John F. Kennedy International Airport (JFK) and Philip S. W. Goldson International Airport (BZE) in Belize City, Belize, with the first flight arriving in Belize this afternoon. JetBlue’s new Belize City service will operate Mondays, Wednesdays, and Saturdays, introducing the airline’s award-winning service and low fares to customers looking to fly directly from New York.

“We’re thrilled to add Belize to our growing network and offer our customers more choices to experience unique and popular destinations,” said David Jehn, vice president, network planning and airline partnerships, JetBlue. “Adding nonstop service to Belize enhances our presence in Latin America and the Caribbean and demonstrates our commitment to introducing our low fares and great service to more destinations and customers.”

“Americans comprise most international arrivals in Belize, with nearly one million visitors travelling here to experience Belize’s famous blue waters, sparkling beaches, and warm hospitality. This year alone, already over 250,000 Americans and counting have passed through this airport, representing two-thirds of all overnight visitors to Belize. JetBlue’s new flight enables travellers to experience new cultures, reconnect with their families and heritage, do business together, and at the same time remind us of how much we have in common,” said Michelle Kwan, Ambassador of the United States to Belize.

“After months of anticipation, we’re thrilled to finally welcome JetBlue’s first-ever nonstop flight to Belize, and we’re looking forward to welcoming the passengers of this inaugural flight with open arms,” said Hon. Anthony Mahler, Belize’s Minister of Tourism and Diaspora Relations. “With an abundance of experiences that Belize has to offer, our guests flying in from JFK are bound to discover something new about our country around every corner. We’re confident the beauty of our environment, the richness of our diverse culture, and the warmth of our people will leave New Yorkers wanting to return again soon.”

Belize is one of Central America’s most biodiverse countries. It is home to mystical Mayan caves, wondrous aquatic habitats, and lush national parks, touting tropical jungles, wildlife reserves, and cascading flora and fauna. Located along the Caribbean Sea, Belize offers over 185 miles of barrier reef - the largest in the northern hemisphere - family-friendly attractions, romantic escapes, and many other adventures.

With JetBlue’s entrance into Belize City, JetBlue becomes the only airline to offer nonstop service from New York’s JFK to Belize. Belize City will build on JetBlue’s success in the broader region, where it offers service to 26 countries within Latin America and the Caribbean. In recent years, the airline’s network strategy has focused on enhancing international markets, which has translated into current service to 40 international destinations. As a leader at New York’s JFK, JetBlue’s new route to Belize allows JetBlue to continue to grow in under-served geographies while bringing more choices and options to our customers.

Schedule between New York (JFK) and Belize City (BZE)
Operating Mondays, Wednesdays, and Saturdays

JFK- BZE Flight #2781	BZE-JFK Flight #2784
9:10 a.m. – 12:46 p.m.	1:55 p.m. – 6:56 p.m.

JetBlue will operate the Belize City route using its Airbus A320 aircraft, offering the airline's award-winning service featuring the most legroom in coach^(a); fast, free and unlimited broadband Fly-Fi^(b); complimentary name-brand snacks and drinks; and seatback entertainment at every seat.

Book Better with JetBlue

To celebrate today’s launch, and for a limited time, travellers can take advantage of special $119 one-way fares ^(c) for flights between New York-JFK and Belize available online only on jetblue.com.

Customers who book directly through jetblue.com are guaranteed to find our best and lowest fares, and can enjoy additional benefits including access to all of JetBlue’s fare options, as well as fare sales and promotions, some of which may not be available through other third parties; the ability to earn 2x TrueBlue points and participate in Points Pooling; seamless seat selections and upgrades to Even More® Space; 24/7 direct access to JetBlue’s customer service channels; and more.

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1. JetBlue offers the most legroom in coach based on average fleet-wide seat pitch for U.S. airlines.
2. Fly-Fi® and live television are available on all JetBlue-operated flights. Coverage area may vary by aircraft. Details on inflight wi-fi and entertainment: https://www.jetblue.com/flying-with-us
3. New York (JFK) to Belize City (BZE). Book by 12/7 for travel 1/1/2024-2/14/2024. Terms apply.